This privacy notice explains how Fishspins collects, uses and protects your personal information when you visit fishspins.org.uk. We are committed to transparency about what data reaches us, where it goes, and the choices you have under UK data protection law.
How this site remembers you
fishspins.org.uk is an independent information portal. We do not operate the casino itself, process deposits, hold player accounts, or handle any transaction data. The data we collect is limited to what you provide directly through contact forms and what we observe automatically when you browse the site.
Information you give us directly: when you email [email protected] or fill in a contact form, we receive your name, email address and the content of your message. We use this solely to respond to your enquiry.
Information we observe: like most websites, we log technical data automatically — your IP address, browser type, operating system, the pages you visit, and how long you spend on them. This helps us understand which sections are useful and where the site can be improved.
The analytics question
We use analytics tools to measure traffic and user behaviour. These services — typically Google Analytics or similar platforms — set cookies on your device and track aggregated usage patterns across visits. The data is anonymised and used only for site performance analysis.
You can decline analytics cookies through the banner that appears on your first visit, or by adjusting your browser settings. Declining them does not break the site; you will still have full access to every page and every feature.
Scripts we do not control
fishspins.org.uk may embed third-party content such as social-media widgets, advertising scripts, or payment-gateway links where relevant. Those services may set their own cookies and collect data under their own privacy policies, which we do not control. We recommend reviewing the privacy notices of any third party you interact with through this site.
Who else sees it
We do not sell, rent or trade your personal data. Information you provide may be shared with:
- Service providers: hosting companies, email platforms and analytics services that help us run the site. They process data only on our behalf and under contractual data-protection obligations.
- Legal requests: we may disclose information if required by law, court order, or to protect the rights and safety of our users and the public.
Any transfer of data to processors outside the UK is governed by adequacy decisions or standard contractual clauses that meet UK GDPR requirements.
Your UK GDPR rights
Under the UK General Data Protection Regulation and the Data Protection Act 2018, you have the following rights regarding your personal information:
| Right | What it means |
|---|---|
| Access | Request a copy of the data we hold about you. |
| Rectification | Ask us to correct inaccurate or incomplete information. |
| Erasure | Request deletion of your data where there is no legal basis for us to retain it. |
| Restriction | Limit how we process your data in certain circumstances. |
| Portability | Receive your data in a machine-readable format or have it transferred to another controller. |
| Objection | Object to processing based on legitimate interests or for direct marketing. |
| Withdraw consent | Revoke consent for any processing that relies on it, at any time. |
To exercise any of these rights, email [email protected] with your request. We will respond within one month. If you believe we have not handled your data lawfully, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection. Visit ico.org.uk for guidance on making a complaint.
How long it is kept
We retain personal data only as long as necessary for the purposes set out in this notice. Contact-form submissions and email correspondence are kept for up to two years to provide continuity in support queries. Technical logs and anonymised analytics data are retained for up to 26 months. Once the retention period expires, data is securely deleted or anonymised.
Protection of minors
fishspins.org.uk is intended for users aged 18 and over (18+). We do not knowingly collect personal information from individuals under 18. If you believe we have received data from a minor, contact [email protected] immediately and we will delete it.
Changes to this notice
We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or site functionality. Any material changes will be posted on this page with a revised date. We encourage you to review this notice periodically.
Last updated: 2026
For questions about this privacy policy or how we handle your data, contact the fishspins.org.uk editorial team at [email protected].
Access to this site is restricted to persons aged 18 and over (18+). We want your play to stay enjoyable — for free, confidential support, visit BeGambleAware.org.